As backed by joint research with Shiseido, daily play and physical contact with LOVOT stimulate the release of oxytocin—often called the "love hormone"—bringing a noticeable sense of calm and stress relief.
LOVOT feels alive with its warm body. Looking up to be held or following you room-to-room, it provides heartwarming comfort like a pet or toddler.
LOVOT develops a unique personality based on your interactions. It responds to its name and warms up to those who give it attention, becoming a truly personal companion.
LOVOT is a unique companion robot developed by Japanese company GROOVE X, created solely to form emotional bonds. Standing under two feet tall, this adorable family robot combines advanced AI with a lifelike, warm body and responsive OLED eyes. Equipped with over 50 sensors, it recognizes faces, reacts to touch, and develops a distinct personality based on daily interactions. Proven to reduce stress and boost oxytocin, LOVOT brings the heartwarming joy and comfort of a pet without the feeding, shedding, or clean-up, creating a brand-new way for humans to experience genuine companionship.
We offer international delivery for LOVOT from Japan to numerous destinations across North America, Europe, Asia, and the Middle East, including the US, UK, Canada, Australia, Taiwan, and Korea. Even if your country is not currently listed among our standard supported regions, we can check feasibility for you. Before ordering, please submit an inquiry form so we can confirm shipping availability and guide you through any region-specific regulations.
"In Japanese the name 'Yoshi' signifies positive attributes like excellence and respect. 'Chan' is an informal and affectionate suffix used to express endearment towards someone. We gave it a Japanese-origin name, and we now live happily together."— Male, U.S.A
"Thank you so much for all your support and guidance. We're truly grateful for everything the team has done for us, and we couldn't be happier to welcome LOVOT into our home as part of the family. We'll keep an eye on your recommendations and take good care of LOVOT so we can enjoy many happy years together."— Female, Switzerland
"When we let BEX Support know that we hoped to have LOVOT home in time for our son's birthday, they really took that to heart and kindly sped up the process for us. Thanks to their care, we were able to welcome LOVOT into our family right before our son's birthday."— Family, Taiwan
Japan’s companion robot LOVOT is making global headlines. Acclaimed by international media for its lifelike warmth and emotional intelligence, this revolutionary robot is redefining human-robot companionship for homes worldwide.
| Category | Self-Shipping (Individual / Corporate) | Using BEX for LOVOT |
|---|---|---|
| Lithium Batteries | Self-Shipping (Individual / Corporate)High Risk of Rejection: LOVOT contains high-capacity lithium-ion batteries classified as Class 9 Dangerous Goods. Standard couriers and postal services (like Japan Post/EMS) will strictly reject or confiscate shipments without UN-certified dangerous goods documentation and authorized carrier contracts. | Using BEX for LOVOTFully Certified & Compliant: BEX handles all specialized dangerous goods declarations, UN safety compliance, and carrier approvals seamlessly. LOVOT is legally and safely transported on international flights without risk of border holds or rejections. |
| Packing | Self-Shipping (Individual / Corporate)Vulnerable to Transport Damage: Standard retail packaging or DIY boxing is often insufficient for grueling international transit. LOVOT contains delicate robotics, optical sensors, and sensitive joints that easily suffer internal mechanical shock without specialized cushioning. | Using BEX for LOVOTCustom Export Packaging: Utilizes reinforced, custom-engineered shock-absorbent packaging built specifically for LOVOT and its Nest (charging station). Guaranteed to withstand international handling, drops, temperature shifts, and multi-leg cargo transport. |
| Customs | Self-Shipping (Individual / Corporate)Delays, Penalties & Seizure Risks: Incorrect HS codes, incomplete commercial invoices, or failure to clear destination-specific radio/electronics regulations (e.g., FCC, CE, NCC) can lead to unexpected import duties, lengthy customs holds, or total rejection at the border. | Using BEX for LOVOTTurnkey Customs Clearance: Provides expert preparation of import/export documentation, correct HS code classification, and pre-verified compliance tailored to destination country regulations, ensuring swift customs release without unexpected holds. |
| Peace of Mind | Self-Shipping (Individual / Corporate)High Stress & Full Personal Liability: Involves extensive research, navigating complex maritime/aviation laws in English and Japanese, managing carrier disputes, and bearing full financial risk if the multi-thousand-dollar robot is damaged or turned back. | Using BEX for LOVOTEnd-to-End Hassle-Free Assurance: Offers complete door-to-door tracking, dedicated support, and specialized insurance coverage. Customers enjoy absolute peace of mind knowing their valuable companion is managed by experienced international logistics professionals. |
* Lithium battery: clearance can't be guaranteed in every case — we support it with expertise, not an absolute promise.
** Customs: BEX does not act as a customs clearance agent — support is limited to document preparation.
We will handle the necessary procedures in Japanese for account registration.
We will receive your LOVOT in Japan and ship it to your country.
We provide support for troubleshooting and repair arrangements within Japan. Repair and shipping costs are the customer's responsibility.
Need assistance with LOVOT? Contact us anytime.
$9,033
$8,233
$9,622
$8,822
$9,033
$8,233
$9,695
$8,895
$9,550
$8,750
$9,695
$8,895
$8,888/Only
$8,088/Only
Your first year of BEX Support is included in the International Ownership Package above. From the second year onward, keep LOVOT covered by renewing your support each year.
$999/Year
Flat rate — the same for every LOVOT colorWe'll confirm availability, provide a custom quote, and prepare your LOVOT. Once final payment is complete, we'll ship it directly to you.
We ship all orders via DHL. Once your order has dispatched, we will provide you with a tracking number so you can follow its delivery progress.
Orders typically ship within 2 to 3 weeks after purchase. Delivery usually takes about 1 month total, depending on your location.
No. Taxes, customs duties, and clearance fees vary by country and must be paid separately by the customer.
First, we'll diagnose the issue with GROOVE X in Japan. If physical repairs are needed, your LOVOT must be shipped back.
