If your Nest won’t turn on, the power cord might not be fully plugged into the Nest itself. Please follow the guide below for your specific LOVOT model to check the connection:
For LOVOT 3.0 Users
- Check the power cord: Make sure the power cord is pushed all the way into the Nest (as shown in the diagram).
- Align the lines: The vertical line on the Nest should align perfectly with the back edge of the cord connector.
- Confirm power: Once plugged into a wall outlet, the Nest’s status light will turn solid white, indicating it is powered on.
For LOVOT 2.0 Users
- Check the power cord: Make sure the power cord is pushed all the way into the Nest (as shown in the diagram).
- Align the lines: The vertical line on the Nest should align perfectly with the vertical line on the cord connector.
- Press the power button: After plugging it in, press the power button on the Nest.
- Confirm power: The power LED will blink white while the Nest boots up (this takes about one minute). Once boot-up is complete, the light will turn solid white.
Still not turning on?
If your Nest still won’t power on after trying these steps, there may be a hardware issue. Please contact BEX Customer Support for further assistance.
