Yes, LOVOT comes with a limited manufacturer’s warranty. The warranty is valid for 30 days starting from your contract date, which you can verify anytime on the customer portal.
What is covered:
If your LOVOT or Nest experiences a mechanical issue or malfunction under normal, proper use within the warranty period, we will repair it free of charge.
⚠️ Important Note Regarding International Use:
Please be aware that the manufacturer’s warranty is valid only within Japan. If you are using your LOVOT overseas and experience any issues or malfunctions, please contact BEX Customer Support for further assistance.
