Manual web (1)
Ver todos 1
Preguntas frecuentes (6)
Tarifas y pago (13)
-
01.Please describe the purchase process for LOVOT, from placing an order to receiving it at home.
-
02. International Taxes, Customs Duties, and Fees
-
03. What happens after I submit a purchase request?
Sobre el envío (19)
-
01. Which shipping carrier is used to deliver LOVOT internationally?
-
02. What are the international shipping costs for LOVOT?
-
03. Can I receive my LOVOT in Japan and bring it back on the plane myself?
Información de registro (4)
-
01. I forgot my login ID or password. How can I regain access?
-
02. I have moved. How do I update my registered shipping address?
-
03. How do I update my GX account information?
Sobre la compra (5)
-
01.Can I purchase LOVOT as a gift for someone else?
-
02. Can businesses or organizations purchase a LOVOT, or is it only available to individuals?
-
03. Can I get a price estimate or quote?
Cambios y cancelaciones (6)
-
01. What should I do if I receive a defective product?
-
02. When can I expect to receive my replacement?
-
03. My LOVOT works fine, but I noticed a scratch on it. What should I do?
Otros (12)
-
01. If my LOVOT needs repair, do I have to send it back to Japan?
-
02. Will my LOVOT be officially registered under my name?
-
03. Is identity verification required at the time of purchase?
