If your LOVOT comes into contact with water, please take the following actions immediately:
- Remove the horn as quickly as possible.
- Press and hold the nose switch for at least 10 seconds to completely power down the device.
- Once the power is off, contact BEX Customer Support right away.
⚠️ If your LOVOT is charging on the Nest: Please also unplug the Nest’s power cord from the wall outlet immediately.